CT EVV for home health

EVV software for home health agencies.

Native iOS & Android app for caregivers in the field, paired with an admin web view your office team can audit any visit from. 21st Century Cures Act compliant. Workers who actually like using it.

iOS + Android
Workers use the phone they have
3 taps
From launch to active visit
Cures Act
Federal compliance built in
What home health agencies get
Field app + admin view, one platform

Caregivers check in and out from their phone; office team sees every visit on the map with full audit trail.

  • Biometric login — no passwords to forget
  • 3-tap check-in with auto-GPS
  • Continuous GPS during active visits
  • Admin web view with map and staff path
  • Signature capture and printable summaries
Cures Act compliant
All 6 federal data points
HIPAA-aligned
Encryption + audit
BYOD
Workers' own phones
Multi-tenant
Strict per-agency isolation
Why this matters

Most EVV systems treat the worker as an inconvenience. CT EVV starts there.

Home health and HCBS agencies have lived with EVV systems built around the agency administrator — designed to satisfy the federal mandate and look good in a vendor demo, but painful enough to use that the people in the field resist them. The result is buddy punching, late check-outs, missed visits, and friction with caregiver retention. The compliance posture looks fine on paper while the actual data is suspect.

CT EVV inverts that. The mobile app is the foundation: biometric login (no password retrieval calls), 3-tap check-in, GPS captured automatically in the background, and an active-visit screen with one big obvious Check Out button. Caregivers can complete a check-in faster than they could pick up a phone. Auto check-out reminders fire as local push notifications — even when the phone is locked — so late check-outs become rare instead of routine.

On the office side, the admin web view shows every visit on a map with the staff travel path, signature capture, admin notes, and printable summaries. Filter to alerts only and review just the visits that need attention. Audit any visit when a billing dispute lands. The federal Cures Act compliance posture isn't a posture — it's the actual data, captured automatically, with a tamper-evident audit trail.

What home health agencies see in week one
  • Caregivers stop fighting the EVV — biometric login + 3-tap check-in is faster than the alternative
  • Late check-outs drop — auto-reminders fire even when the app is closed
  • Buddy-punching becomes detectable — GPS proof on every check-in deters fraud
  • Office reconciliation gets fast — alert-only filter shows what needs attention
  • Billing disputes resolve quickly — the answer is in the database before the dispute arrives
Capabilities for home health agencies

What CT EVV delivers for the agency and the people in the field.

Native iOS & Android mobile app

Real native apps, not a wrapped web view. iOS 14+ and Android 7+ — works on the phone caregivers already have. Available via App Store and Google Play, or direct enterprise install for managed devices.

Biometric login with hardware-backed secure storage

Face ID, Touch ID, and Fingerprint. Credentials stored in the phone's secure enclave, never in plain text, never sent to the cloud. No password retrieval calls to the help desk.

3-tap check-in with smart address picker

Select consumer, choose visit type, confirm location. The address picker shows the consumer's registered addresses, plus nearby known facilities within 0.25 miles, plus an 'Other' fallback with required notes.

Continuous GPS during active visits

Location captured every 5 minutes throughout a visit, even with the screen off, the phone locked, or the app in the background. Movement detection alerts if the worker drifts more than 500m from check-in.

Auto check-out reminders

Local push notifications fire at configurable intervals to prompt check-outs. Works even when phone is locked or app is closed. Late check-outs drop dramatically in week one.

Admin web view with maps and audit

Office team gets a visit list with alert-only filtering, live Google Maps view of every visit, staff path tracking, signature capture with signer name and timestamp, admin notes, and printable summaries for billing and audits.

What it looks like in practice

A few ways teams use this.

Caregiver between two morning visits

Caregiver finishes the first visit, checks out with one tap, drives 12 minutes to the next consumer, opens the app at the door — biometric login, 3 taps to check in, GPS confirms location automatically. The whole transition between visits adds about 15 seconds of phone time. Yesterday this was a paper sheet, scribbled signatures, and 4 minutes per transition.

Office staff at end of day

5pm, agency office. Staff opens the admin web view, filters to today's visits with alerts. Three visits show movement-detection alerts — click into each, see the staff path, decide one was a legitimate consumer transport and two need follow-up calls in the morning. Reconciliation done in 10 minutes; the rest of the visits already cleared themselves.

Billing dispute lands

Insurance contests a visit from three weeks ago. Office staff opens the admin view, filters to the worker and that date, finds the visit, exports the printable summary with check-in time, GPS coordinates, signed signature, and audit log of every action. The dispute response is a 5-minute task with a complete evidence package.

Frequently asked

What home health agencies ask before switching.

Does CT EVV satisfy the 21st Century Cures Act federal EVV mandate?

Yes. All six federally mandated EVV data points — type of service, individual receiving service, date, location, provider, and start/end time — are captured automatically on every visit. Zero manual entry, zero missed fields. The compliance posture is data-backed, not paperwork-backed.

Do caregivers need a special phone or hardware?

No. CT EVV runs on iOS 14+ and Android 7+ — that's the vast majority of phones in use today. Caregivers use their personal phones (BYOD) or agency-provided devices. There's no special hardware, no dongle, no kiosk.

What happens when a worker has a weak cellular signal?

The app caches GPS readings locally and syncs as soon as connectivity returns. Check-ins are never dropped because of signal issues. The active-visit timer continues running offline. The worker's experience is the same regardless of signal — the data just syncs when the phone reconnects.

How does CT EVV prevent buddy punching and visit fraud?

Multiple layers. Biometric login means a worker can't share credentials. GPS captured at check-in establishes the worker was actually at the consumer's location. Continuous GPS during the visit shows the worker stayed there. Movement detection alerts on drift over 500m. Tamper-evident audit trail means none of that can be edited after the fact. Buddy-punching becomes detectable in a way paper systems can't match.

Does the mobile app work for visits in remote or rural areas?

Yes. The app is designed for spotty cellular — GPS readings cache locally, sync when signal returns. The smart address picker includes an 'Other' fallback with required notes for visits at locations not in the consumer's registered addresses. For consistent rural deployments, agencies can configure additional known-facility addresses.

How does data isolation work between agencies on the platform?

Strictly. CT EVV is multi-tenant with per-agency data partitioning at the database layer. Each agency's workers, consumers, visit types, and records are fully isolated. There is no cross-tenant data access. Within an agency, role-based permissions and a unified audit trail apply on top of that isolation.

EVV that workers don't dread.

30-minute walkthrough of both the worker app and the agency admin tools. Tailored to your agency's program mix and worker count.